The customer understands and acknowledges that the actual product(s) may appear different than the online images due to different room lighting and/or computer monitor configurations. Product textures and decors can also vary and these variations cannot be shown accurately online. It is the customer’s responsibility to verify that the product colour, texture and pattern variation are acceptable prior to ordering. Some product options may have small samples available for out of town customers to order prior to finalizing the order. All online purchases are final with no exchanges or returns permitted. To check availability of samples please contact us by filling this form.

Refund and Return Policy

Regularly stocked products that are eligible for return must be returned within 30 days from the date of purchase in good condition, in the unopened package and be accompanied by the original proof of purchase.

All products that are authorized for return may be subject to restocking charges, return freight charges and administration fees.

Discontinued products, Special Purchase Products and Special Order Products cannot be returned.